Why join us on PetsApp?

Join Garston Vets on PetsApp today and start chatting to a member of our team by text messaging from the comfort of your own home, or wherever you are!

PetsApp is a free easy-to-use service that lets you chat to us, send photos, book appointments, request repeat prescriptions, pay for treatments and more… all in one place.

It’s a convenient way to manage non-urgent communications with our team!


garston vets petsapp qr code

You can get PetsApp on your phone by either scanning this QR code or downloading the app from the Apple App Store or Google Play store and following the instructions.

You can also create a PetsApp account and sign in using the widget at the bottom right of this page.

In an emergency, always call us on 01373 452225 

More about the benefits of using PetsApp

How you can use the PetsApp chat facility 

The PetsApp chat facility is similar to a text message; you can send messages at any time of the day and we will respond within opening hours when we are able to do so.  

This facility is perfect for: 

  • Ordering food and repeat medications 
  • Asking questions 
  • Sending pictures of issues to review or triage 
  • Discussing anything non-urgent  
  • Booking non-urgent appointments 

We always recommend a phone call if your pet has an urgent issue that needs dealing with straight away so please don’t use the PetsApp chat facility in an emergency.  

Instead, call us on 01373 452225 


How we can keep you updated via PetsApp: 

We can use the chat facility to send you updates if your pet is with us for the day for monitoring or having a procedure. We understand how worrying it can feel to be separated from your pets so our clients love the reassurance of a photo or video to show how they are doing. 


Anytime, anywhere payments are the most convenient way to deal with vet bills. We can send you a simple payment link which you can pay on your phone using ApplePay™, GooglePay or a debit/credit card.