Shannon started at Garston Veterinary Group as a work experience student in 2010 and became a kennel assistant a year later. In 2012 Shannon gained a distinction in animal management at Lackham College, which encouraged her to start the foundation degree in veterinary nursing at Sparsholt College, Hampshire. In July 2018 Shannon fulfilled her life-long ambition and qualified as a veterinary nurse. Shannon loves meeting pets and their owners during nurse consultations, and at home she has a cat called Bonnie who loves to eat and sleep.