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Client feedback

Customer satisfaction is important to us. We welcome feedback from our clients so that we can continue to improve our service. Here are a few recent comments from our clients:


Want to say a massive thank you to Sian and Vikki for everything they did for Primrose. Unfortunately she was in a lot of pain and she was an old girl she had to be put to sleep but it was my first time to have to make a decision. Sian and Vikki looked after me very well and made sure that Primrose was comfortable. I could not thank them both enough for helping her and for the reception staff fitting me in to every appointment required. Thank you very much for everything.
Jordan Mcgiff


"To all the wonderful staff at Garston. Your compassion, kindness and consideration shown to us will never be fogotten. Many thanks for this and the complete care throughout"
Roy and Sharon Malton


“I want to pass on our sincere gratitude to the receptionists, Nurses and Vets for all the care, kindness and understanding which you gave to us all over the past 15 years as clients of your practice”
Helen and Andrew Hodgson


“Thank you for the care and support that you provided to us during the last few days of Caffrey’s life. We very much appreciated the manner in which you looked after both Caffrey and us. As you appreciate our dogs mean a great deal to us and it is reassuring to know that you are there when we need you”.
The Bakkers


“Thank you all for the wonderful care and support you gave us over the years we placed Charlie in your care. He had a fabulous life and made the most of every opportunity and that wouldn’t have been possible had it not been for the medical care you gave him. We think of you all as friends and are very grateful for all you do for the rest of the gang too”
Fleur, Mike and the hounds


“I’ve been with Garston Vets ever since I had my first cat about 30 years ago. I cannot fault the treatment given to all my cats over the years. I hope Garston Vets continues in the same manner as before.”


“It’s a lovely vets to bring your sick animals to. The staff are friendly and helpful. Thank you.”


“Overall an excellent practice and quality of care given to animals”


“I would and happily have recommended the practice to friends, if not for the care that was given to my much loved cat following an RTA he would not be with us. Thanks again.”


“I have used the veterinary group for over 5 years and have always found the treatment of the highest standard. Thank you very much.”